AlaskaAir Unsubscribe Me!!
I don't remember signing up for any promotions by email from AlaskaAir (I never do by practice) but I still tried to unsubscribe to the newsletter from them. Several Times. Politely. Impolitely. But to no avail. So I decided to get a bit more persistent and try their online support. Here is that conversation. Truly amazing. It totally made my day:
'Please wait for a representative to respond. We are handling multiple chats, and we thank you for your patience.
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Hello my name is Gary. How may I assist you?
sanjiva: I have asked to be taken off you mailing list several times. Who do I have to pay to get that done? It is frustrating, stupid and inept.
sanjiva: I think you are violating my privileges by continuing to send stuff which I have asked not to be delivered. It is 'SPAM'
Gary: May I have your full name, date of birth, mailing address, phone number, e-mail address and the Mileage Plan number?
sanjiva: are you kidding?
sanjiva: sanjivana@yahoo.com
sanjiva: I need you to get me off your mailing list, not qualify me for a home loan
sanjiva: don't make this scenario any worse or it will soon become the joke of the town (and I will guarantee it)
Gary: Your request needs to be handled over the phone. Please contact Customer Care at 1-800-654-5669 (Option 2) during the business hours of 8:00 am-5:45 pm Pacific Time, Monday through Friday, excluding Holidays. One of the representatives will be happy to assist you further.

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